Wealthprint · help

Something not working?

The things that actually go wrong, and how to reach a person.

I lost my profile.

If you saved your email, go to Sign in and we'll send you a link that brings your Wealthprint to this device. If you never saved an email, the profile only lived in that browser — retaking takes about three minutes, and save your email this time so it can't happen again.

Can I retake it?

Yes, any time — go to Retake the assessment. Your old answers are replaced, but each take is recorded, so once you've taken it twice your roadmap shows what actually changed.

How do I delete my data?

Email us and we'll delete it. A self-serve delete button is coming and isn't built yet — we'd rather say that than pretend. You can also download everything we hold first.

My partner's compare link doesn't work.

Compare links carry only the eight scores, and they have to be sent whole — some apps chop long links. Ask them to copy it again from their Wealthprint. You'll also need your own Wealthprint first, since the whole point is the overlay.

Is this financial advice?

No — and it never will be. Wealthprint describes your habits and hands you rules about your own behavior. It never tells you what to buy, sell, or hold, and no advisory relationship is created.

How do you know any of this is real?

Read How it works. The short version: your scores come straight from your answers, we show you why you got every result, and we say plainly when we're only going on what you told us.

Still stuck

Email support@wealthprint.example — it reaches the two people who build this, not a queue. Tell us what you were doing when it broke.